JOIN our mailing list: sign to our newsletter and be first to know about sales and new goods

FAQ

How to select the right phone?

Selecting the right phone is mostly a question of your preferences. We guarantee all Xiaomi phones are top quality products for affordable price. But if you need help, you can contact us, or ask your local community.

Always think about the usage. How will you use your phone. Are you looking for a phone to work? Or for games? Photography? We highly recommend Mi 4C or Redmi Note 3, for more specific help, feel free to ask our support or you can just compare phones you like.

How to pick a variant?

Before you add your product to the card, always check, if you picked the variant you want. Some products allow you to get better features, different color, different network type. We try to make it as easy as possible.

When you select the desired variant, you will see the final price and availability.

What are the delivery options and prices?

You will find your delivery options and prices once you choose your delivery address. You can find more information in delivery section.

What are the payment options?

You can pay with GoPay.

How to track your order?

Once your order is shipped, we get a tracking code from the carrier. In that moment you will receive an email with tracking number and website, where you can track your order.

Note: some carriers may assign tracking code later, in such a case, you may receive shipping email twice. First once the carrier gets the package, second once he assigns a tracking number.

Voucher codes, sales and gifts

If you are a part of Xiaomi communities, or you joined our newsletter, you will get information about sales, voucher codes and gifts. Each voucher can have a different settings, for more information about active vouchers, read instructions properly.

How to subscribe to newsletter?

You can subscribe by inserting your email into a newsletter row on homepage below slider or on any page below main menu. You can also subscribe during registration.

How to unsubscribe from newsletter?

Every newsletter we will send you has "unsubscribe" link. When you click on this link, you will be unsubscribed. You can subscribe again anytime.

I have ordered on stock products, when will I receive them?

Time of transit depends on country. Do not hesitate to contact us for further information

What is watchdog?

Our watchdog Boba is your friend, helping you get noticed once the product you want is on stock. Just insert your email and/or click "notify me" button. Once we re-stock the product, you will receive email.

What about VAT?

We are Chinese company, so there should be zero vat.

How long is warranty?

According our law, we have a 1-year warranty on all our products. You can find more information in "terms and conditions".


FAQ

If you seek help with shopping or choosing the right phone, do not hesitate to contact our support. To help you with the most common questions, we wrote answers for frequently asked questions.

Did you not found your question? Check whole FAQ.

Social networks

Join our community on social networks and get fresh news about our sales, vouchers and new product in stock.

© 2015 - 2016 xiaomiforsale, All rights reserved